Safe & quick – Telephone banking Simply issue us with orders/instructions for your debt register account or enquire about your current balance by phone.

convenient

• Issue us with your orders/instructions during our service hours – from anywhere simply by phone.

no charges

• Use of the telephone banking service is free for you if you are phoning from Germany.

protected

• Before an order is placed, we verify your identity on the basis of your debt register account number, your personal number and your personal identification number (PIN).
   
• All phone calls are recorded and stored short term for verification purposes.
   
• Any dispositions are only possible to the credit or debit of your personal reference account.